Frequently Asked Questions

If a water pipe bursts, follow these steps:

1. Shut off the main water supply.
2. Open faucets to relieve pressure.
3. Locate the burst pipe and mark the damaged area.
4. Call a professional plumber immediately for repairs.

In case of a toilet overflow:

1. Turn off the water supply valve behind the toilet.
2. Remove the tank lid and lift the flapper to stop further water flow.
3. Plunge gently to clear the clog.
4. If the issue persists, contact a plumber for assistance.

Faucet leaks may be caused by worn-out washers, damaged seals, or loose parts. A plumber can identify the issue and perform the necessary repairs to stop the leak.

A high water bill could be due to leaks, inefficient appliances, or excessive water usage habits. Consult with a plumber to detect and address potential issues contributing to the high water bill.

To prevent frozen pipes:

1. Insulate exposed pipes.
2. Keep a consistent indoor temperature, especially during cold weather.
3. Allow faucets to drip during freezing temperatures.
4. Disconnect outdoor hoses and shut off exterior water sources.

Avoid putting the following items down your garbage disposal:

1. Grease or oil
2. Fibrous vegetables (e.g., celery)
3. Eggshells
4. Coffee grounds
5. Bones
6. Non-food items

Contact a plumber for:

1. Leaks and water damage
2. Clogged drains or toilets
3. Water heater issues
4. Burst or frozen pipes
5. Plumbing installations or renovations

Yes, always choose a licensed plumber. Licensing ensures they have the necessary skills and knowledge, providing quality and reliable services.

DIY plumbing fixes can lead to further damage and costly repairs if not done correctly. Professional plumbers have the expertise to handle complex issues and ensure long-lasting solutions.